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Head of Insight and Engagement

Edge Hill Students' Union

Location:  Ormskirk
Salary:  £39,432 to £45,647 per annum
Post Type:  Full Time
Closing Date:  Friday 02 December 2022
Reference:  SU03-1122

Edge Hill Students’ Union is a membership organisation – everything we do is shaped by students and supported by a team of staff. We have an ambitious strategic plan which seeks to create the best student experience we can for as many students as possible, and we’re here to make sure ALL Edge Hill student voices are heard valued and acted upon. At the heart of this is effective student engagement. 

Applications are invited for our Head of Insight and Engagement, who will lead the Student Voice Department and the student engagement elements of our strategic plan. The successful candidate will work in partnership with our diverse stakeholders, co-creating new projects and improvements in relation to how we operate and report impact. This is a creative role: successful applicants will both be enthusiastic about data practices and be passionate about the storytelling potential of a data-first organisational approach. 

The role holder will lead and oversee the continual review and monitoring of departmental and University-wide activities to improve student experiences. This will be achieved through data collection, visualisation, and impact reporting through the University’s and Students’ Union’s Governance structure. In this sense, the successful candidate needs to be passionate about insights and data and will use excellent communication and storytelling skills to ensure the Union’s impact is clearly communicated to stakeholders. 

The role involves working closely with academic staff, departments, relevant university teams, leading new ideas, providing leadership and oversight on policy. Where gaps are identified, the successful candidate will draft and implement projects working with staff across the Students’ Union and University. 

The successful candidate will work closely with the CEO and management team in a number of key strategic areas. These include research, insights, case studies, resource and budget planning, and policy development commensurate with a complex, multi-department organisation. The role holder is a member of the Students’ Union Senior Leadership team and is required to maintain a good overview of changes within the higher education, charity and engagement sectors in addition to briefing staff where required. 

The role holder has direct line management responsibility and will be expected to lead a diverse team to deliver a programme of student engagement services. Being passionate, open, and transparent with staff are essentials, in addition to role-modelling Edge Hill Students’ Union’s values to create an inclusive and collaborative culture. 

Candidates must have a degree, or equivalent demonstrable experience of managing teams, excellent change management skills, and excellent oral and written communication skills. 

Benefits of working for Edge Hill Students’ Union include: 

• On-site parking (subject to application) 

• 25 days annual leave, plus bank holidays and Christmas closure days 

• Free access to BUPA healthcare Cash Plan 

• Auto-enrolment pension scheme 

• Government backed “cycle to work” scheme 

• Discounted staff membership to the Edge Hill Sports Centre 

To apply for this position, you are required to submit a completed application form which can be downloaded from our website, addressing the criteria in the Personal Specification to supeople@edgehill.ac.uk. Please also include where you saw the advertised role in your email.

If you would like to arrange an informal chat about the role, please to do not hesitate to contact Paul Malone, Chief Executive, at malonep@edgehill.ac.uk. The closing date for applications is Friday 02 December. 

Interviews will take place on Friday 09 December. Please ensure you keep the interview date free in case of successful application. Due to the high volume of applications we receive, we are not able to contact candidates who have not been shortlisted. For the same reason, we may also close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role. 

Edge Hill Students’ Union is an equal opportunities employer. 

I‘ve attached PDFs of the Job descriptions, Job adverts, and Person Specifications. The website to link to for more information is the Edge Hill Students’ Union website which can be found here: https://www.edgehillsu.org.uk/main-menu/work-for-us 

Further details:    Job Description & Person Specification    
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