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Receptionist

Edge Hill Sport

Location:  Ormskirk
Salary:  £20,735 to £21,197 per annum pro rata
Permanent
Post Type:  Part Time
Hours Per Week:  20.38
Closing Date:  Friday 07 October 2022
Reference:  EHA1638-0822

We’re here to create and harness knowledge, to deliver opportunity for everyone. 

About the Role

This is an exciting opportunity to become a member of the Sports Centre team as a Receptionist. You will have a specific role to play as the first point of contact for many of the Centre’s users in both an administrative and service capacity. A high level of customer care delivered in both the café and reception areas is vital to the success of this post and to the complex as a whole.

For informal enquiries about this vacancy you may wish to contact: Sarah Burns, Front of House Supervisor at Burnssa@edgehill.ac.uk.

About You

As a Receptionist, you will have previous experience of working in a busy customer facing service industry as well as previous experience of working as a receptionist, or passion and drive of wanting gain experience in this area.  

You will have the ability to create positive first impressions and to develop relationships with customers through excellent communication skills as well able to work with minimal supervision demonstrating problem solving and time management skills. You will demonstrate excellent Customer Care in dealing with all customers and have a decent understanding of the reception role and responsibilities, working part of a team in supporting the smooth operation of the facility.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards/Benefits

·     A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days) 

·     Discounted membership to our onsite state-of-the-art sport and leisure facilities

·     Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more

·     A wide range of development programmes to enhance your career

·     Beautiful award-winning on-campus working environment

·     Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 16.3%

About Us 

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

You’ll be working for a multi award-winning institution that has been named Modern University of the Year in the Times and Sunday Times Good University Guide 2022 and shortlisted for the overall UK University of the Year award. Edge Hill has also recently been awarded University of the Year in the Educate North Awards (2021) in recognition of our continued commitment to deliver an exceptional student experience and the exceptional progress we have made to deliver investment and innovation over the past 12 months, while placing students at the heart of everything we do. The 2022 Whatuni Student Choice awards rated Edge Hill as top University in the North West, as well as top for teaching quality and student support.

The Times Higher ‘University of the Year’ award celebrated our role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

Further details:    Job Description & Person Specification     Rota    
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