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Jobs

 

Technical Services Officer

Department
IT Services

Location
Ormskirk

Salary
£30,487 to £32,982 per annum

Permanent campus based role

Post Type
Full Time

Closing Date
Sunday 14 July 2024

Reference
EHA0252-0624

We’re here to create and harness knowledge, to deliver opportunity for everyone. 

About the Role

This is an exciting opportunity for a Technical Services Officer who is currently working in a technical role who would like to further develop their technical skills to join our IT Services Team. This is an essential role within the team as you will be developing and implementing MS Operating Systems and a wide variety of applications for all University stakeholders, – all of which are increasingly essential to the growth and success of the University.

You will combine technical expertise with a commitment to excellent customer service.  Proven knowledge in the support of IT services and applications is essential, as is an awareness of relevant IT platforms and environments.

For informal enquiries about this vacancy, please contact: Derrick Brown, Head of IT Technical Services at Derrick.Brown@edgehill.ac.uk

About You

As Technical Services Officer you will have:

  • Significant work experience in supporting and developing MS Windows / Microsoft Office systems in a large organisation
  • Demonstrable knowledge and experience of supporting, developing and delivering technical solutions across a range of platforms
  • Experience of using / supporting a wide range of PC and mobile hardware devices
  • Experience of supporting Enterprise network services
  • Ability to work as part of a team and on your own using your initiative
  • High customer care skills 

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

  • A minimum of 36 days annual leave per annum (inclusive of bank holiday and University closure days) 
  • Free foreign language evening classes 
  • Discounted membership to our onsite state-of-the-art sport and leisure facilities
  • Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more
  • Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and as health & wellbeing resources
  • A wide range of development programmes to enhance your career
  • Beautiful award-winning on-campus working environment
  • Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%

Click to view our rewards and benefits package 

About Us 

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before. 

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world. 

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

Further details:    Job Description & Person Specification    
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