As Soft Services Operations Manager, you will play a vital leadership role within the Facilities Management team, overseeing the day-to-day delivery of cleaning, portering, waste management and warehouse services across the University.

You will lead and develop the Soft Services team, ensuring services are well organised, customer-focused and aligned with the University’s FM Vision. You will be responsible for managing staffing resources, service standards, performance, budgets and operational planning, ensuring the team has the resources, training and support needed to succeed.

A key part of the role will be ensuring high standards of health and safety, compliance and assurance across Soft Services. This will include overseeing risk assessments, COSHH requirements, contractor and contract management, audits and the implementation of relevant policies, procedures and legislation.

You will also support the effective recruitment, induction, training and development of staff, while working closely with colleagues across Facilities Management and the wider University to ensure a responsive and high-quality service that supports the student and wider Edge Hill community.

This is an exciting opportunity for an experienced operational leader to make a real impact on the campus experience and contribute to the continued development of our Soft Services provision.

The role requires you to work five days out of seven, including weekends where required.

As part of the University’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

For informal enquiries about this vacancy, please contact: Jo Swarbrick, Soft Services Manager at Jo.Swarbrick@edgehill.ac.uk

About You

We are looking for an experienced and motivated operational manager who can lead a diverse team and deliver high-quality services within a busy and customer-focused environment.

You will have strong leadership and people-management skills, with the ability to set clear expectations, manage performance and support colleagues to develop and succeed. You will be confident in organising staffing resources, managing competing priorities and ensuring operational services are delivered effectively.

You will have a good understanding of health and safety, risk management and compliance, with the ability to ensure appropriate standards and procedures are consistently maintained. Experience of managing contractors, budgets, service standards and performance measures would also be highly desirable.

You will be a strong communicator and collaborative team player, able to build positive relationships with colleagues, contractors and customers across the University. Most importantly, you will be committed to delivering excellent customer care and ensuring that Soft Services contribute positively to an outstanding campus experience.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 38 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 07 Oct 2026

Department: Support

Salary: £35,608 to £38,784

As a Fitness Instructor/Personal Trainer, you will be responsible for delivering high-quality fitness, personal training and exercise referral services to students, staff and community members.

You will supervise the fitness suite, deliver member inductions and provide professional guidance to ensure customers use the facilities safely, effectively and confidently. You will design and deliver personalised training programmes, provide one-to-one coaching and support members to achieve their individual health and fitness goals.

You will contribute to member engagement, retention and the promotion of Edge Hill Sport’s services, as well as supporting the continued development of its fitness, health and wellbeing provision.

The role will also involve working collaboratively with colleagues across the University to support wider health, wellbeing and physical activity initiatives, while ensuring high standards of customer service, health and safety and operational delivery are maintained.

As part of the University’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

For informal enquiries about this vacancy, please contact: Sam Smith Fitness Manager at Smithsam@edgehill.ac.uk

About You

You will be a Level 3 qualified fitness professional with relevant experience in personal training, fitness instruction and/or exercise referral. You will have a sound knowledge of exercise, health and wellbeing and the ability to provide appropriate, tailored advice to a diverse range of customers.

You will have excellent communication and interpersonal skills, with the ability to establish effective professional relationships and deliver a high standard of customer service. You will be organised, self-motivated and able to work independently, managing your workload effectively and responding positively to the demands of a busy environment.

You will demonstrate a commitment to promoting health, wellbeing and physical activity and have the enthusiasm and professionalism to contribute to the continued development and success of Edge Hill Sport.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 06 Oct 2026

Department: Support

Salary: £24,215 to £25,804

This is an exciting opportunity for a Sports Centre Assistant to join the Operations Team within Edge Hill Sport. Edge Hill Sport is the university sports service run on behalf of Edge Hill University. Working in close partnership with the Students’ Union and the Academic Sport Department, its aim is to deliver a programme of activities in high quality facilities for the benefit of a wide range of stakeholders including students, staff, community, local schools and National Governing Bodies of Sport.

Working as part of a team, the Sports Centre Assistant will undertake a range of leisure operational duties such as:

• Lifeguarding the swimming pool, including prevention, intervention and rescues for users within their care.
• Ensuring programmed activities and services are available, including preparing, assembling, dismantling, and storing equipment such as trampolines, badminton nets and goal posts.
• Assisting with the opening and closing of the leisure facility.
• Maintaining the cleanliness and safety of the environment.

Please note that there are two roles available, one full time, 36.25h per week, and one part time 16h per week.

For informal enquiries about this vacancy, you may wish to contact: Martin Hall,Duty Manager at hallma@edgehill.ac.uk

About You

As Sports Centre Assistant, you will have:

• Previous experience working in a busy leisure environment, ideally as part of a lifeguard team.
• A current RLSS National Pool Lifeguard Qualification (NPLQ), or the ability to successfully achieve this qualification within one month of employment.
• An approachable and positive attitude, with the ability to develop professional relationships with customers.
• The ability to work independently, with strong time management skills and the ability to use your own initiative.

A practical assessment will be undertaken at interview to assess your ability to swim 50m in under 60 seconds and also tow a casualty while clothed within a set time limit, along with other tests. Candidates unable to pass the practical assessment will not progress beyond this point.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 35 days annual leave per annum (inclusive of bank holiday and University closure days).
• Discounted membership to our onsite state-of-the-art sport and leisure facilities.
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources.
• A wide range of development programmes to enhance your career.
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%.

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 20 Oct 2026

Department: Support

Salary: £24,215 per annum (pro-rata if part time)
Permanent

This is an exciting opportunity for a Box Office and Publicity Assistant to join the team at The Arts Centre at Edge Hill University.

In this varied and customer-focused role, you will support the smooth and efficient running of The Arts Centre Box Office, assisting with ticket sales, financial transactions and responding to a range of enquiries from Edge Hill students, school groups and members of the public.

You will also play an important role in promoting The Arts Centre and its activities by assisting with the distribution of publicity materials across campus, including for special events, Open Days and Applicant Days. In addition, you will support publicity activity through mail-outs, email and social media.

This is a fantastic opportunity for someone who is organised, enthusiastic and enjoys working with people in a busy and creative environment.

As part of the University’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

For informal enquiries about this vacancy, please contact: Gemma Roberts, Interim Arts Centre Manager at Robertsg@edgehill.ac.uk.

About You

As a Box Office and Publicity Assistant, you will be an excellent communicator with outstanding customer service skills. You will have experience of using social media and working with databases, as well as excellent organisational skills and a strong attention to detail. You will also have a positive and collaborative approach to teamwork.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 01 Oct 2026

Department: Support

Salary: £24,215