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Receptionist

Edge Hill Sport

Location:  Ormskirk
Salary:  £18,662 to £20,092 per annum pro rata
Post Type:  Part Time
Hours Per Week:  21.19
Closing Date:  Thursday 26 May 2022
Reference:  EHA1088-0522

Make a difference, every day, to the lives of our students.

About the Role

This is a great opportunity for a Receptionist to join the Sports Centre team. In this role you will have a specific role to play as the first point of contact for many of the Centre’s users in both an administrative and service capacity. A high level of customer care delivered in both the café and reception areas is vital to the success of this post and to the complex as a whole.

About You

As a Receptionist you will have experience of working in a busy customer facing service industry, experience of previously or the passion and drive of wanting to work as a receptionist in a sports centre environment and clearly understand the reception role and responsibilities as part of a team in supporting the smooth operation of the facility

You will be able to create positive first impressions and to develop relationships with customers through excellent communication skills. You can work with minimal supervision demonstrating problem solving and time management and demonstrate excellent Customer Care in dealing with all customers. 

Rewards/Benefits

You will benefit from 22 days annual leave plus 13 bank holiday and University closure days per annum, pro rata. We aim to provide our staff with a positive work life balance and have a range of schemes in place to support this. Your continued professional development is as important to us as it is to you and we demonstrate this through our investment in your CPD activity. 

You will be automatically enrolled into the Local Government Pension Scheme and have access to our staff benefits platform, which provides you with discounts across the high street to help you save money on your everyday spending such as supermarket shopping, cinema tickets, dining out and more. We also offer discounted membership to our state-of-the-art sport and leisure facilities.

About Us

Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education. 

You’ll be working for a multi award-winning institution that has been named Modern University of the Year in the Times and Sunday Times Good University Guide 2022 and shortlisted for the overall UK University of the Year award. Edge Hill has also recently been awarded University of the Year in the Educate North Awards (2021) in recognition of our continued commitment to deliver an exceptional student experience and the exceptional progress we have made to deliver investment and innovation over the past 12 months, while placing students at the heart of everything we do.

The University has judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.

The Times Higher ‘University of the Year’ award celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.

Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.

For informal enquiries about this vacancy you may wish to contact: Sarah Burns, Front of House Supervisor at Burnssa@edgehill.ac.uk 

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Further details:    Job Description & Person Specification     Sample Rota    
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