About the Role

This is an exciting opportunity for an experienced professional services manager to join the School of Education and Community as School Administration, Quality Assurance and Governance Manager (School of Education and …..) within a dynamic and forward‑thinking Faculty of Education. This senior role provides strategic and operational leadership that supports the effective running of the School, ensuring robust academic administration, high standards of quality assurance and effective governance.

Working closely with the Head of School and as a key member of the School’s professional services leadership, you will contribute to planning, policy development and operational decision‑making. You will lead and develop a team of professional services staff, ensuring that administrative, quality and governance processes are delivered consistently, efficiently and in line with institutional policies and external regulatory requirements.

You will work collaboratively with academic colleagues, Faculty teams and central professional services to support operational planning, portfolio development and the delivery of School and Faculty priorities. This will include contributing to initiatives that enhance the student experience and outcomes, as well as providing data‑informed insight to support budget monitoring, resource planning and effective decision‑making.

Operating with an appropriate degree of autonomy, you will exercise professional judgement in coordinating administrative, quality assurance and governance activity, addressing complex operational issues and supporting compliance across a range of institutional and external frameworks. The role also involves engagement with internal and external stakeholders to support effective partnership working and continuous improvement.

For informal enquiries about this vacancy, you may wish to contact:  Dr Helen O’Keeffe, Pro Vice‑Chancellor and Executive Dean of Education, at okeeffeh@edgehill.ac.uk. and Andy Smith, Deputy Dean, Faculty of Education at Smithand@edgehill.ac.uk

About You

You are an experienced professional services leader with a strong background in UK higher education and a clear understanding of academic administration, quality assurance and governance. You have experience of leading and developing professional services teams and are confident supporting staff performance, wellbeing and professional development within a collaborative and inclusive working environment.

You bring a sound understanding of higher education regulatory and quality frameworks, including those of the Office for Students and other relevant professional and statutory bodies. You are comfortable working closely with senior academic colleagues, providing clear operational advice, insight and analysis to support planning, service delivery and effective use of resources.

Highly organised and solution‑focused, you are able to manage competing priorities and resolve complex operational challenges with confidence and professionalism. You value collaboration, service excellence and inclusivity, and are motivated by the opportunity to support positive student experiences, high academic standards and the continued success of the School and Faculty.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 38 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before. 

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world. 

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 07 May 2026

Department: Support

Salary: £39,906 to £44,746 per annum
Permanent