As an Accommodation Officer at Edge Hill University, you will play a key role in delivering an excellent residential experience for our students. Working within the Facilities Management Accommodation team, you will provide a visible, proactive, and student-focused service that helps create a safe, inclusive, and supportive living environment.

You will act as the main point of contact for students within your allocated area, supporting their transition into university life and helping to build strong residential communities. The role involves managing accommodation services, supporting student engagement, coordinating key processes such as room allocations and transfers, responding to accommodation issues, and working with colleagues to deliver a high-quality student experience.

You will work closely with teams across the University and external partners to support student wellbeing, resolve issues effectively, and contribute to a positive campus community that helps attract, retain, and support students throughout their university journey.

As part of the University’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

For informal enquiries about this vacancy, please contact Bryan Tyrer, Accommodation Manager at Tyrerb@edgehill.ac.uk

About You

We are looking for an approachable, proactive, and customer-focused individual who is passionate about supporting students and delivering excellent service. You will have experience in a customer-facing environment, strong communication skills, and the ability to build positive relationships with a diverse range of people.

You will be organised, adaptable, and confident managing competing priorities while using your initiative to solve problems and support students effectively. Experience in accommodation, housing, student services, welfare, or a similar community-based role would be desirable.

Rewards & Benefits

• A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme
• Please be aware that if you apply for either of the term-time roles, as a term-time postholder you will be expected to take any leave outside of your contracted working weeks. You will receive additional pay (pro rata to your contracted hours) in lieu of annual leave and statutory holidays. If you would like further information on how term-time salaries are calculated and paid, please contact the Payroll Team at payroll@edgehill.ac.uk.

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Closing Date: 07 Sep 2026

Department: Support

Salary: £28,778 to £31,236